Just a not to let you know how pleased we are with work that your company has done for us.
As you know, the thought of the removal of the Rayburn from our upstairs kitchen so we could replace it with a cooker a separate boiler had been a cause of much anxiety. The easy manner in which you talked about this challenge, explaining what the work entailed and the various options available and also being most accommodating about out preferences convinced us to go ahead with your solutions.
The team you sent to us worked well. Mark, David, Jake, Neil (who we knew from previous servicing visits). Richard and young Ed were equally considerate about our preferences, Jake, who was here on all 3 days, was always so helpful that I absent-mindedly called him Stuart a few times!
The boiler is working well. It's such a pleasure having it tucked away in the garage so we don't hear it. We've only been using it for hot water so far as we can't imagine putting on the heating in this glorious stretch of good weather.
Thank you for all the help.