TESTIMONIALS

What you've been saying about us...


As a family owned and operated business with over 30 years of experience in the industry, we pride ourselves on the high level of service we provide to our customers. That is why we proudly display their feedback on our website to show the level of service you can expect from us.

Please read through some of their comments below.

PAUL
Thank you so much for your impeccable service today.
Having never spoken before, I called early this morning about our broken boiler and you quickly had all the information to hand from the previous owners of our house.
You then had an engineer here a few hours later who not only fixed the boiler but managed to service it at the same time and left us a very sensible bill.
I am genuinely heartened by it.
Thanks again and regards
CHRISTINE LOWN
Thank you for such a good job and such a happy and friendly team.
SPONDEN OLD HALL - 19/12 2013
....I want to thank you very much for the prompt way in which you and your team responded to our heating crisis on Friday. It is a mark of the excellent service that your company provides that you do not leave customers stranded when something goes wrong and you have ensured my strong recommendation to others and continuing custom as a result.
MARYLYN ELPLUCK - 08/03 2013
....Please find enclosed a cheque in respect of the Rayburn installed at the above address. Thank you very much for completing the works so promptly - I'm very happy with my new machine.
ROGER GERRARD - 13/07 2013
....I am extremely pleased with the finished job and your staff are a credit to your company. In particular Jake and Mark worked extremely efficiently with the minimum of intrusion into our daily routine. I cannot recommend your company more highly. Thank you once again for a job well done.
PAT JURY - 01/12 2013
....Many thanks for your prompt attention to the boiler whistle...As usual your staff were prompt, polite and professional, as you surmised adjustment would sort it, and indeed a 'tweak' was successful...
THE OLD DAIRY
....Thank you for an excellent job carried out very professionally by your team...
JANET AND DAVID WARREN - CHRISTMAS 2013
...Your company came personally recommended and we were not disappointed. The work men were professional, courteous, clean and tidy - and above all, did a fantastic job..
JANET WARREN - 20/09 2013
...Many thanks to you and your team for another excellent job...
VERA AND PAUL - 06/09 2013
...Thank you so much for all your help and advice - we are already feeling "cosy". We are especially grateful to Jake for the considerable care and attention taken during our refit. This approach to both and the job in hand was executed in a very professional manner - very much appreciated by Paul and myself...
BARBARA MAW
...Your workmanship is excellent and the men, Mark, Dave and the electrician were very tidy, clean and meticulous...
MR & MRS YEO - PEVENSEY
Just a not to let you know how pleased we are with work that your company has done for us.
As you know, the thought of the removal of the Rayburn from our upstairs kitchen so we could replace it with a cooker a separate boiler had been a cause of much anxiety. The easy manner in which you talked about this challenge, explaining what the work entailed and the various options available and also being most accommodating about out preferences convinced us to go ahead with your solutions.
The team you sent to us worked well. Mark, David, Jake, Neil (who we knew from previous servicing visits). Richard and young Ed were equally considerate about our preferences, Jake, who was here on all 3 days, was always so helpful that I absent-mindedly called him Stuart a few times!
The boiler is working well. It's such a pleasure having it tucked away in the garage so we don't hear it. We've only been using it for hot water so far as we can't imagine putting on the heating in this glorious stretch of good weather.
Thank you for all the help.
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